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Maintain Your Work Reputation
Living in the world today can be tough -Covid, crime, rising prices, etc. It can be downright hard to get out of bed in the morning, but for whatever reason, we all chose to work in the service industry. This means that our company provides a service for which our clients pay. This means they (the client) sets the hours, numbers of officers they require for those hours and they expect their requests to be met. Just as you would not pay for a service you did not receive; it is reasonable to believe that our clients will not pay for a service they did not get. If the hours of your post are 8am to 5pm, and you show up at 830 or 9, you can see how this would affect the hours billed to the client as well as your pay.
Consistently I see officers clocking in well after the starting time for their post – this shows a blatant disregard and disrespect for our clients – you do not feel they are important enough to show up on time. This also makes the company and yourself look very bad. You made a commitment to this job and should take pride in the job that you do – this means showing up on time, dressing in the prescribed uniform and being attentive to your duties. These are tough times. We are short staffed and it may at times put a strain on our current staff, but we understand that and so our clients. Our supervisory staff are in the field, working post along side the officers to meet the demands of our clients. There may be days where a three-man post has only two officers, but that does not excuse tardiness to a post. Get up a few minutes earlier if that’s what it takes, leave the house a little earlier if that what it takes – I was always told that “if you’re 15 minutes early, you’re on time – if you’re on time, you’re late.” The meaning of this is basically its always better to be early than late.
A few additional reminders about a job well done – all officers, all posts are given a paid lunch. This means that you must have your lunch break on post (You may not leave to get something and come back – You may not leave post until the end of your shift). During your lunch break you are still subject to call for any situations or incidents that may require a response. If your break is interrupted, it may restart once the incident is resolved.
Officers are expected to arrive on post ready to begin their shift – this means arriving in the prescribed uniform… Not getting dressed in the parking lot in full view of the public and our client. Whether your time at Strategic is a short run or for the long term, you should do your best each day. There’s no crime in leaving one job for another to better your situation, but they will call us for a reference check to find out what kind of worker you are. While we cannot say anything outright negative about an employee, we are required to tell the truth. Why would a bigger company with benefits and higher pay want to hire someone who couldn’t ever show up on time at their last job? I cannot count the number of times I have had to tell the unfortunate truth to a recruiter or manager who was doing a reference check.
Written By: Chief Grant Nash
