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Maintain Your Work Reputation
Living in the world today can be tough -Covid, crime, rising prices, etc. It can be downright hard to get out of bed in the morning, but for whatever reason, we all chose to work in the service industry. This means that our company provides a service for which our clients pay. This means they (the client) sets the hours, numbers of officers they require for those hours and they expect their requests to be met. Just as you would not pay for a service you did not receive; it is reasonable to believe that our clients will not pay for a service they did not get. If the hours of your post are 8am to 5pm, and you show up at 830 or 9, you can see how this would affect the hours billed to the client as well as your pay.
Consistently I see officers clocking in well after the starting time for their post – this shows a blatant disregard and disrespect for our clients – you do not feel they are important enough to show up on time. This also makes the company and yourself look very bad. You made a commitment to this job and should take pride in the job that you do – this means showing up on time, dressing in the prescribed uniform and being attentive to your duties. These are tough times. We are short staffed and it may at times put a strain on our current staff, but we understand that and so our clients. Our supervisory staff are in the field, working post along side the officers to meet the demands of our clients. There may be days where a three-man post has only two officers, but that does not excuse tardiness to a post. Get up a few minutes earlier if that’s what it takes, leave the house a little earlier if that what it takes – I was always told that “if you’re 15 minutes early, you’re on time – if you’re on time, you’re late.” The meaning of this is basically its always better to be early than late.
A few additional reminders about a job well done – all officers, all posts are given a paid lunch. This means that you must have your lunch break on post (You may not leave to get something and come back – You may not leave post until the end of your shift). During your lunch break you are still subject to call for any situations or incidents that may require a response. If your break is interrupted, it may restart once the incident is resolved.
Officers are expected to arrive on post ready to begin their shift – this means arriving in the prescribed uniform… Not getting dressed in the parking lot in full view of the public and our client. Whether your time at Strategic is a short run or for the long term, you should do your best each day. There’s no crime in leaving one job for another to better your situation, but they will call us for a reference check to find out what kind of worker you are. While we cannot say anything outright negative about an employee, we are required to tell the truth. Why would a bigger company with benefits and higher pay want to hire someone who couldn’t ever show up on time at their last job? I cannot count the number of times I have had to tell the unfortunate truth to a recruiter or manager who was doing a reference check.
Planning to Resign or Quit
Please be reminded if you quit without two-week notice, please allow your check(s) to be processed for up to 2-weeks. You can find this inside of the company handbook. At this time staff members are extremely busy with day-to-day operations and will need more time to process your separation. This means you may not receive your check on the current/upcoming pay period. Separation includes processing all your hours worked and receiving the company uniforms and equipment. Providing us with a resignation notice can help us prepare your final checks and separation paperwork in a timely manner. We highly encourage better opportunities and we understand that a better job may come sooner than expected. Unfortunately, the company has a separation process that it must follow. Please be aware, additional time is needed to gather your final hours and uniforms if you decide not to give us a notice of resignation. Allow up to 14 days to receive your final checks which would be directly deposited into your account.
Schedules and Time Off
Every employee of Strategic Protection Solutions received a copy of their schedule (schedules are tentative and are subject to change) which the employee signed for – signing the schedule means that you understand these are your assigned hours at whatever location or locations. You made a commitment to be there on those days at that place, on time, and for the complete number of hours.
We understand that it may be difficult to take care of things working weekdays with these hours, but it is something that cannot be helped while in our line of work. If you have personal business to attend to and that conflicts with your assigned schedule, take the day off and handle your business. This isn’t a movie where you can get up and leave whenever you like. If you choose to do just that and leave, don’t expect your seat to be there when you get back. I cannot think of any job where you can just walk off whenever you feel like it and still have a job waiting for you when you get back, why would it be acceptable here – where our job is to protect people and property – how can you do that when you’re at the shop having your tires rotated or at the bank making a deposit?
Requesting to work a half-day also does not work in most cases – just as many of you are frustrated when the State opens late and you have to work a four-hour shift, your co-workers will be reluctant to come in for just a few hours to cover your shift. A full day is much easier to staff rather than just a few hours.
As the temperature drops, officers will begin wearing company-approved/issued jackets. Remember when wearing jackets or coats – 1.) Your nametag must be worn on your outermost garment, meaning on your jacket when worn, on your shirt when not wearing a jacket. 2.) If armed, your weapon MUST be visible at all times and not covered by your shirt, jacket, coat, etc. Please take this seriously – this is not just company policy – THIS IS THE LAW. If a DPS Trooper Investigator shows up to your worksite and finds that you are not in compliance, they could and very likely will write you a citation(s) of $500 or more in fines. Depending on the severity or number of violations, they may opt to revoke your security commission altogether.
The Holiday Sesaon
The holiday season is always a special time of year. It is also a time when busy people become careless and vulnerable to theft and other holiday crime. We can never be too careful, too prepared or too aware. Please share this information with family, friends and neighbors. We wish you a safe, happy and peaceful holiday season.
• Avoid driving alone or at night.
• Keep all car doors locked and windows closed while in or out of your car. Set your alarm or use an anti-theft device.
• If you must shop at night, park in a well-lighted area.
• Avoid parking next to vans, trucks with camper shells, or cars with tinted windows.
• Park as close as you can to your destination and take notice of where you parked.
• Never leave your car unoccupied with the motor running or with children inside.
• Do not leave packages or valuables on the seat of your car. This creates a temptation for thieves. If you must leave something in the car, lock it in the trunk or put it out of sight.
• Be sure to locate your keys prior to going to your car.
• Keep a secure hold on your purse, handbag and parcels. Do not put them down or on top of the car in order to open the door.
• When approaching or leaving your vehicle, be aware of your surroundings.
• Do not approach your car alone if there are suspicious people in the area.
• Ask mall or store security for an escort before leaving your shopping location.
Automated Teller Machine (ATM)
• If you must use an ATM, choose one that is located inside a police station, mall, or well-lighted location. Withdraw only the amount of cash you need.
• Protect your PIN by shielding the ATM keypad from anyone who is standing near you.
• Do not throw your ATM receipt away at the ATM location.
• Shop during daylight hours whenever possible. If you must shop at night, go with a friend or family member.
• Dress casually and comfortably.
• Avoid wearing expensive jewelry.
• Do not carry a purse or wallet, if possible.
• Always carry your Drivers License or Identification Card along with necessary cash, checks and/or a credit card you expect to use.
• Even though you are rushed and thinking about a thousand things, stay alert to your surroundings.
• Avoid carrying large amounts of cash.
• Pay for purchases with a check or credit card when possible.
• Keep cash in your front pocket.
• Notify the credit card issuer immediately if your credit card is lost, stolen or misused.
• Keep a record of all of your credit card numbers in a safe place at home.
• Be extra careful if you do carry a wallet or purse. They are the prime targets of criminals in crowded shopping areas, transportation terminals, bus stops, on buses and other rapid transit.
• Avoid overloading yourself with packages. It is important to have clear visibility and freedom of motion to avoid mishaps.
• Beware of strangers approaching you for any reason. At this time of year, “con-artists” may try various methods of distracting you with the intention of taking your money or belongings.
• If possible, leave small children at home with a trusted babysitter.
• Teach your child to go to a store clerk and ask for help in case your child is separated from you.
• Teach children to stay close to you at all times while shopping.
• Never allow children to make unaccompanied trips to the restroom.
• Children should never be allowed to go to the car alone and they should never be left alone in the car.
• Teach children their full name, address and telephone number to give to police officers or mall security. Teach children to immediately inform you if a stranger is bothering them.
• Be extra cautious about locking doors and windows when you leave the house, even for a few minutes.
• When leaving home for an extended time, have a neighbor or family member watch your house and pick up your newspapers and mail.
• Indoor and outdoor lights should be on an automatic timer.
• Leave a radio or television on so the house looks and sounds occupied.
• Large displays of holiday gifts should not be visible through the windows and doors of your home.
• When setting up a Christmas tree or other holiday display, make sure doors and passageways are clear inside your home.
• Be sure your Christmas tree is mounted on a sturdy base so children, elderly persons or family pets cannot pull it over on themselves.
• If you use lights on your Christmas tree ensure the wiring is not damaged or frayed. Frayed or damaged wiring can cause a fire.
• Place your Christmas tree in water or wet sand to keep it green.
• Never place wrapping paper in your fireplace.
Strangers at Your Door
• Be aware that criminals sometimes pose as couriers delivering gifts.
• It is not uncommon for criminals to take advantage of the generosity of people during the holiday season by soliciting donations door-to-door for charitable causes although no charity is involved.
• Ask for their identification, and find out how the donated funds will be used. If you are not satisfied, do not donate.
• Donate to a recognized charitable organization.
Hosting a Party
• Have non-alcoholic beverages available for party guests.
• Find alternative transportation for intoxicated guests.
• Arrange for an official designated driver for your party who will not drink at all.
Attending a Party
• Have something to eat before consuming alcoholic beverages.
• Eat high protein foods that will stay in your stomach longer and slow the absorption of alcohol into your system.
• Remember only time will eliminate the alcohol from your body.
• Know your safe limit.
• Never drink and drive.